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Ethics, Auditing and Enron

by Arter, Dennis; Russell, J.P.

Were quality auditors to blame for the Enron scandal? No. Do quality auditors face ethical dilemmas such as those faced by the Enron and Arthur Andersen employees? must decide whether or not to...


Should You Transition to ISO 9001:2000?

by West, John E.; Haworth, Greg; Arter, Dennis R.; Harvey, Kathy; Naish, Phyllis; Green, Joseph W.

With the deadline little more than a year away, indications are that fewer than 20 percent of organizations whose business and quality objectives include compliance to the ISO 9000 standards have made the transition. Six ISO 9000 experts present their...


Open Access

Seleccion y Mantenimiento de un Proveedor

by Arter, Dennis

Que tan lejos va depende de la asociación de costo, producción y riesgo

Las compañías en EE.UU. utilizan leyes gubernamentales y requisitos de contrato para seleccionar proveedores y controlar su funcionamiento. Para controlar los productos y servicios comprados, las compañías deben definir totalmente sus requisitos hacia los...


Column: Back to Basics: Supplier Selection and Maintenance

by Arter, Dennis R.

The extent you go to depends on the associated cost, production and risk

Las compañías en EE.UU. utilizan leyes gubernamentales y requisitos de contrato para seleccionar proveedores y controlar su funcionamiento. Para controlar los productos y servicios comprados, las compañías deben definir totalmente sus requisitos hacia los...


Beyond Compliance

by Arter, Dennis

Most quality auditors perform compliance audits to verify the implementation of written procedures. Compliance audits can be second party audits used to review the activities of suppliers, or they can be third party audits performed by independent...


The Standards Development Process

by Arter, Dennis R.

The U.S. Standards Group on QEDS develops and maintains standards in quality, the environment, dependability, and statistics. The Group works for the American National Standards Institute (ANSI), which has hired ASQ to be an administrator for most of...


Demystifying the ISO 9000/Q90 Series Standards

by Arter, Dennis R.

It is not difficult to understand the International Organization for Standardization (ISO) 9000 series standards or their United States counterparts, the American National Standards Institute/American Society of Quality Control (ANSI/ASQC) A90 series....




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